The relationship with customers is at the heart of our business.
Since opening, we have built a strong reputation within the local area. Our commitment to you is to sell your home with honesty from the start, without compromising on our high level of service.
Great communication from your estate agent is critical if you are to enjoy your move. Our policy is to employ good communicators who are fully committed to customer care, and who are on your side throughout the entire moving process.
Our aim is to establish long term partnerships with our clients, dealing with them time after time to help avoid the stress that buying or selling a home can bring. Here are some of the comments that our valued customers have kindly taken time out to write about Address Estate Agents:
When we decided to move house, we chose Address for their competitive rates, local knowledge and reputation.
Ours turned out not to be a straightforward move. However, Mo and Kim’s patience, professionalism, common sense and humour helped us persevere when all seemed in constant danger of not happening.
We will never move again (I suspect we said that last time), but if we do we would certainly use Address again.
I would highly recommend Address Estate Agents for any landlords looking for a reliable, professional and efficient letting agent. Mo and his team worked quickly to find a good selection of suitable tenants and then helped us select the best from this list by taking care of all the reference checking, etc. The whole process has been fast and smooth. I will definitely use them again in the future.
I’ve been using Address Estate Agents to find suitable tenants for my portfolio of properties in Horsham for the past 4 years now. Husband and wife team Mo and Kim have always given me a service that is above and beyond what you would expect from a letting agent.
They are available 7 days a week and they always have a personal and friendly approach. They know what type of tenant I’m looking for and have found me some great tenants in the past. If there are ever any problems, Address are quick to act in a professional manner.
As they are a small, family run business they know me, they know my tenants and they know my properties. I have recommended them to other landlords who have gone on to use them and who have been happy with the service that they provide.
When I instructed Address Estate Agents I was reluctantly selling my home. I was also very sceptical of all estate agents, thinking they couldn’t be trusted and were simply a necessary evil when moving! Address has changed my view. Instead of dreading contact with my agent it was actually a pleasure.
Obviously Mo is the main anchor of the business but he has surrounded himself with an amazing team, from the staff in the office to Graham the financial advisor and Claire one of the team at Now Legal, everyone has been so pleasant and efficient.
It is reassuring to know that businesses can still be run efficiently by putting their client first. Moving home has been a huge emotional event in my life and Address have always been sensitive to this and remembered that they are not just selling houses but selling homes which has a big impact on people’s lives. During the whole process I have felt that they have put my needs first.
I have already recommended Address Estate Agents to many of my friends and I will continue to tell people you are simple the best estate agent I have ever encountered.
I would like to take the opportunity to pass on my, and my wife's, personal thanks to you and your team for the totally professional service provided during the purchase of our new home.
After all the communications and time we spent leading up to completion, the actual move went very well in the end. With the experience we had with the estate agents representing the sale of our own property, I have to say it was a refreshing change to talk to someone who had an up to date status on the sale, always returned my calls and I felt gave me an honest view of things along the way. The whole experience with your team has left me feeling like a valued customer rather than just another call to deal with. Had I known what I now know, hindsight being 20-20, I would have saved myself a lot time and money and used your team to sell our property too.
I anticipate we won't be selling the new place for a while, as the house is absolutely what we had been looking for, but rest assured we know where to go in the future if things change.
We've now had the pleasure of using Address Estate Agents to move home twice in the last 3 years and I would highly recommend Mo and his team.
The level of service and attention provided is a vast improvement on any other estate agent I've used in the past.
Mo is always happy to undertake viewings and is always up to speed with how things are progressing once an offer has been accepted and a chain formed. His attention to detail is apparent from the moment he is instructed to market a property, through to completion.
I would like to thank Mo and his team for their complete professionalism in the selling of my cottage. Each call was returned and the whole process became smooth and easy.
I would recommend everyone to make just one call if you wish to sell your home - to Mo and his team.
Buying a house or flat for yourself can be hard - and helping a third party to find the property they are happy with can be even harder.
Fortunately we found Address, an estate agent that is big on caring, service and local knowledge, and a great asset when moving to a completely new area. We have no hesitation in recommending them - they made the whole process a lot easier.
We would definitely recommend Address Estate Agents to everyone.
After some disastrous experiences with other agents in the past, we were very nervous about trying to re-sell our house. However, Mo and his team were excellent right from the beginning. They kept in regular contact throughout and were extremely supportive when we needed advice.
This, combined with their honesty, local knowledge and friendliness, has resulted in a stress free move!
We definitely made the right choice using Address Estate Agents - we felt there was no pressure just full trust and confidence. We were kept in the loop at all times, the viewings were convenient for us and for people wanting to view. Their happy, friendly help and advice along the way eased the stress of our moving experience. And WOW, what a record selling our house in under a week - amazing service - there is no doubt about it we recommend them to all our friends and family and will use them again... if needed.